Welcome to Winch Lane Surgery


We have designed this website for existing patients and those who are thinking of registering with us.  It tells you about our services, how to access them and provides some general information about the Practice.

We will be upgrading our computer system this week (23rd – 27th June 2014).  You may experience some delays in getting through to the surgery and in arranging your appointments. 

On Wednesday 25th June there will be no telephone prescription line available. 

Please be patient during this time while we integrate this new system.

If you have any queries regarding this please contact the Practice Manager Nicola Tinsley on Practice.Manager@gp-w92042.wales.nhs.uk.




Winch Lane Surgery is the first Practice in Wales to achieve the Quality Practice Award from the Royal College of General Practitioners.


The purpose-built surgery was opened in August 1991.  Its facilites includes a pleasant open-plan waiting room with a children's play area, attractive consulting rooms, a Practice Nurse treatment suite equipped for minor surgery, and good access and toilet facilities for the disabled.  The car park has ample spaces for patients.


The doctors operate a "personal list" system which means that whenever possible, you will be seen by your own doctor unless he or she is away on holiday, study leave etc.


We are always trying to improve the services that we offer.  If you have any ideas or comments which you think might be helpful, please do not hesitate to get in touch with me.


Nicola Tinsley

Practice Manager

Surgery Opening Times

Monday to Friday                            8.30am - 6.30pm
Saturday                                          Closed
Sunday & Bank Holiday                     Closed


Telephone Numbers

Our phone lines are manned from 8.00 am Monday to Friday

Main Surgery Telephone 01437 - 762333 (Mon-Fri 8.00am - 6.30pm)

Prescription Telephone   01437 - 768905 (Mon-Fri 8.00am - 1.00pm
                                                                   2.00pm - 4.00pm)

Fax                                  01437 - 766912

Health Visitors              01437 - 774200

District Nurses              01437 - 774202


Outside Surgery Hours

For urgent appointments outside normal Surgery hours, please telephone the Main Surgery Telephone Number 01437 - 762333.  Yours call will automatically be diverted to Care on Call Pembrokeshire who provide the out-of-hours service.

Hywel Dda Health Board is responsible for commissioning this service.


Carers Rights

Are you an unpaid carer?  A carer is someone who is looking after a family member, partner or friend who cannot manage without help because of illness, frailty, disability, mental health issues or substance misuse. It is important that carers recognise their role and access any advice or support which will help them continue in their caring role.  Register with us at the surgery and you will be able to access whole range of infromation which is specifically tailored to meet your needs.  Some useful information is provided below.  Also please visit the PAVS website www.pavs.org.uk/carers/